QUESTIONS & ANSWERS
A few things
made clearer.
Start here for the practical questions about support, the writing desk and your account.
Can you write my assessed essay for me?
The support here is for planning, feedback, permitted proofreading and developing your own writing process. You remain the author. Read the working principles before making an enquiry.
How much does support cost?
A fee is agreed after the support type, scope, length, timing and deliverable are clear. The free word plan is a planning tool and does not calculate a service price.
Can you promise a grade or deadline?
No grade or assessment outcome is guaranteed. Availability and a service delivery date must be confirmed as part of a written agreement.
Can I send a draft in the enquiry form?
Use the general form for a short description. Do not paste assessed drafts, personal research data or confidential material. If a service is agreed, the appropriate sharing route needs to be confirmed separately.
Are the writing tools saved to my account?
No. They use browser-local storage. You can download a text copy and clear the saved notes. Another browser or device will not automatically have them.
Is the reading log a reference generator?
No. It records source details and your response. Consult your required referencing guide and verify publication details yourself.
What if account access or payment is unavailable?
The page will show an error. A failed request is not an account, booking, enquiry or payment confirmation. Your browser-local writing tools can still be used.
Can I change an agreed service?
Contact us with the existing reference. Scope, timing, changes, cancellation and any refund arrangements depend on the written agreement and applicable rights.